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Top Ad/Mktg/Tech Stories for 11/18/2011 0

Like losing a great friend, frankly. Yet another special Y! thing dies

.Must say I like it more than they do…but there you go



Posted on: 11-20-2011
Posted in: Oldest Living Digital Marketer

Start-Up Watch COD: RadiumOne delivers precise targeting and scale by comprehensively analyzing social sharing 0

Chances are, people connected to you are pretty aware of what interests you. Chances are people connected to you know what you are thinking about buying. Naturally there are more than a few reasons for this – not least that we share our interests through our daily usage of social media. I am looking for a new fridge, so I ask people about their fridges.
I am seriously thinking about buying a Lincoln MKZ (that’s actually true in my case…) so I ask people what they think of them. With so much research showing us how much MORE we value other people’s opinions than we do marketing messages, it should surprise no one that we actively discuss products and services online that reveal our interests and purchase intent.
Interestingly, few targeting methodologies have capitalized on this. It follows that there’s real business opportunity in leveraging this insight in a big way.
Enter . RadiumOne is an SF-based start-up focused on collecting as much information as it can that relates to what we share online, and using that to deliver passionate and engaged audiences.
While they also leverage the basic “behavioral targeting” data and approaches as a supplement, their “secret sauce” comes from their ShareGraph platform that analyzes enormous amounts of social sharing activity across the open web’s many different platforms to identify audiences that are clearly interested in categories, brands, and products.
It’s not just FB or Twitter data. Rather, their goal is to capture the preponderance of social sharing wherever and how it occurs. Access to many different sources of data can be really beneficial because it means they can identify multiple types of social interactions reflecting an interest, as well as better gauge depth of interest. Intuitively, I think it’s also likely that we may talk about different kinds of products in different places. More access = more insight. Says Doug Chavez, VP Marketing,
“When it comes to social sharing data, more is better. That’s why our focus is on capturing the broadest possible range of social sharing data sources. We were delighted to hear Mark Zukerberg say that the key metric Facebook is focused on over the next five years is sharing. It lends even more credence to our strategy. But our approach is to reach beyond a single community to encompass as much as possible of the exponential social sharing happening on the open web.”
An important aspect of ShareGraph is that it operates in near real time. Social sharing taking place today is reflected in its methodology and targeting today. That’s a big advantage because if you think about most “behavioral” data takes significant time to get gathered, parsed, bundled, packaged and sold to brands. While our interests and intended purchases may be noodled over for much longer than a day, it’s clear that the more recent the data, the more relevant it may be. A month from now I may have purchased my MKZ, or indeed a Cadillac CTS. Whereas an hour from now it’s pretty likely that I won’t have yet, so there’s still time to influence my purchase.
Now consider this. With auto, the decision process takes months. For your decision on where to go for dinner tonight, the process can only take so long. When a tool gets insights in near real time, far more purchases are effectable.
RadiumOne is focused on using a different data set to identify ideal media opportunities. That’s important because with so many other media solutions providers focusing on the same data sets, many brands have long passed the point of diminishing returns using conventional approaches.
While much of the data used by Radium One is social in origin, the media aren’t, or at least aren’t necessarily. This may help some brands be more comfortable because they can define and refine a white list against which Radium One will buy.
I like unique approaches that try to identify a different path to results. Innovation is far more likely to change the game than making minute variations on the same theme. RadiumOne strikes me as an important new direction for targeting, and perhaps even more importantly a more mature approach to leveraging social in service of brand objectives.

Posted on: 09-25-2011
Posted in: Oldest Living Digital Marketer

ad:tech NY’s Startup Spotlight competition nominations are open! 0

is on! If you went to ad:tech SF this year, you saw that start-ups are now a big part of the program, and NY will witness the second start-up competition this coming November. For NY, there are four categories of start-ups in play:

•Shopper marketing
•Social
•Mobile
•Gaming

This competition is expressly for companies that give brands a way to participate, in keeping with the show’s digital marketing focus. ad:tech will profile 16 startup companies with promising services and technologies for brands and marketers in the digital space.

Finalists will also get a kiosk on the ad:tech floor to showcase their wares.

So why is ad:tech’s competition so important?

$8,000,000,000.00

That is the amount of buying power held by the ad:tech audience. Presenting at this – the largest digital marketing event in the world – gives you more direct access to media and marketing decision makers. Whereas other shows focus on connecting with VCs and money people, ad:tech is focused on finding PAYING CUSTOMERS.

Four one-hour sessions in the ad:tech NY Conference will be focused on the competition, one for each of the categories listed above.

There are a few prereqs:

•Finalists will be delivering a short presentation of their capabilities, which MUST be focused on how their offering helps marketers.
•Must be founded since 2008
•Must have moved beyond Angel or Seed, and have a product that already exists, at least in beta
•Must incorporate a new technology or platform or that exploits a new behavior that helps today’s digital marketers

Hurry! Nominations close Friday July 22 at 5PM Pacific. Apply here.

Note that the competition is separate from my project here in identifying a start-up per day. I am just a concerned citizen – LOL – and not an ad:tech representative.

To be eligible, even if I have written about you here, you will need to apply (or have a fan apply on your behalf.)

Posted on: 08-2-2011
Posted in: Oldest Living Digital Marketer

COS: Bartab means virtual gifts that are anything but virtual (hic!) 0

The integration of digital into brick and mortar business is proceeding quickly, and one of the msot intriguing expressions of this trend is Bartab.com, an SF-based startup that lets you send and receive $1 drinks with your Facebook friends.

It’s quite ingenious, and like the best ingenious things, dead simple.

1. Join
2. Choose a bar from the list of participating bars
3. Choose a drink from the bar’s list of promoted drinks
4. Send the drink coupon to a friend (or yourself.)
5. To redeem, you show the barman or barmaid your phone and pay a buck

Wowza, hunh?

- What a great way for a bar to drum up business!
- What a great way for budget conscious young people to go out at a slightly lower cost.
- What a great way for a control freak to get their way on what bar s/he and the friends will patronize that night.
- What a great way for liquor brands to promote mixed drinks versus suds.
- Or suds companies to promote their brands of suds.
- Or or or.

There are a variety of reasons why this sort of model might work better for bars than group couponing. Because I would imagine that trial rates would be enormous, given that you pay on premise versus online for a coupon you might or might not get around to using.

I would also be interested in knowing the impact this has on tipping. In my (extensive though now dated as I have not had an alcohol drink in 10.5 years) experience, a buck a drink is a “normal” tip in a bar. My suspicion is that a customer would be AT LEAST that generous on a discounted drink.

I would also think that you are covering your costs on a lot of drinks (using well brands,) so there wouldn’t be the danger of creating unprofitable sales. So long as a reasonable number of people follow up the discounted drink with a full priced one, there’s great money to be made here. And the opportunity to drive trial and loyalty makes this a really intriguing bar marketing tactic.

Posted on: 01-27-2011
Posted in: Oldest Living Digital Marketer

I Wuvs Ya T-Mobile 0

I just dumped the iPhone for a G2 from T-Mobile. I am so happy. It wasn’t a magical transition. T-Mobile transposed my home phone with my ATT celly number, so that took a day, and then there was a bit of a problem with what services I had ordered. That took another day. But through it all their customer service people were magical. They made it clear that they cared and wanted to put things right.

The G2 is very nice, but not as easy or intuitive as an iPhone. But then, much of the capability of an iPhone was theoretical given that I live in the Bay Area and mostly travel to NYC.

Their Australian partner managed to give me five bars most everywhere I traveled, but ATT itself couldn’t consistently connect me from my bedroom in Oakland.

Oh, I know, the iPhone users on ATT suck down a lot of bandwidth. More than anyone if I remember that market research correctly. But here’s the deal, if your network can’t handle more iPhones — phones that cost a mint every month — perhaps it’s time to stop selling them until you throw a few more towers up in t
he SF financial district.

I had no complaints about ATT customer service. There people were lovely as well. Imagine what it is like to deal with jackass digital netizen webizens who are striken with the world’s most overtaxed network.

ATT had been my choice two years ago because of the mind bogglingly dreadful customer service from Sprint. And because they had iPhone. But mostly it was because being a valued Sprint customer, whose calls were very important to them, was equivalent to constant dry heaves.

I swear that their endless IVR reached through the phone and shoved needles in my corneas. Oh my god that company was the worst! I don’t blame the reps. After all, they didn’t create the system that made me wait hours only to tell me I had to call someone else. They weren’t the MFs that sent me four phones I didn’t order, charged me $2000, and then had the audacity to say it was my problem to ship them back. That EVO is darned cool, but nothing is worth the walking on hot coals required to be a Sprint custo—be a warm blooded serf that the Sprint leech drew hemoglobin from.

Off that soapbox. This is about lovely T-Mobile. Cheaper by far than ATT and Sprint were. And get this – I actually have a signal in my living room. Something ATT only managed on cloudless days, and Sprint only managed so they could deliver the cornea needles, or so I always imagined.

I wuvs you T Mobile. I wuvs my new phone. I wuvs actual mobile phone service. I wuvs the T Mobile people. If they got rid of their IVR at the beginning of a call, this would be what I imagine Heaven is like. Being with them hasn’t been perfect, but when they screw up, as everyone and everything does at times, they apologize. That’s all I ask. Well, that and not shoving needles into my eyeballs.

I’m a nice person — ask anyone. So I suppose I should apologize for my Sprint bile above. But I’ve wanted to pee on Sprint for years ever since they treated me like so much gum on a shoe solle, and now that I have T-Mobile, I know that a mobile company can actually be pleasant to work with.

Posted on: 01-3-2011
Posted in: Oldest Living Digital Marketer

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